User Voice - Only Offenders Can Stop Re-Offending

Bob Ashford joins User Voice


Bob Ashford, the ex-Director of Strategy at the Youth Justice Board for England and Wales, is to join User Voice.

Bob has spent a lifetime working with young people. A qualified social worker and Children's Services Manager, Bob was one of the first Youth Offending Team managers in the country before joining the YJB, first as Head of Prevention and latterly as Director of Strategy.

During his time at the YJB, Bob has been responsible for, amongst other things, the huge uplift in funding for prevention schemes and the recent development of resettlement consortia designed to improve services for young people leaving custody.

Bob has worked extensively across Whitehall with other government departments and with a wide group of stakeholders in the justice sector including the Association of Chief Police Officers (ACPO), the Magistrates Association, the National Offender Management Service (NOMS) and community and voluntary organisations, including User Voice. Bob has also worked internationally with the Council of Europe and countries as diverse as Canada and Bulgaria to improve their justice systems.

Mark Johnson, Chief Executive of User Voice said:

"Bob will be an extremely valuable member of User Voice. With his experience and commitment to the values and ethos of our work, he will ensure we continue to grow and sustain the opportunities for ex-offenders in the justice system and beyond."



    Have you completed a Volunteer Registration Form recently? CLICK HERE

    We have recently been having some technical difficulties with our volunteer registration system.

    If you have completed a Volunteer Registration Form on our website during the 3 weeks from Monday 20th February to Friday 9th March 2012, and not heard back from us, it is possible that all of your details have not been recorded correctly.

    We apologise for any inconvenience, but would be very grateful if you could re-submit the form.

    Thank you for your support.

      New Prison Council projects at HMP Birmingham and HMYOI Aylesbury

      In September, we began working in HMYOI Aylesbury, the first time our model has been delivered for young offenders. We are currently in the process of recruiting the party members before they undertake training in preparation for the elections.

      We have also been commisioned by G4S to start up a new Prison Council in HMP Birmingham. As the first prison in the UK to have moved from the public to private sector, it will pose unique challenges. However, our model is flexible and we hope to emulate the success of our Prison Councils at HMPs Isle of Wight, Maidstone, Rye Hill and Wolds.

      Watch this space for updates on these two new projects coming soon to our Councils page on the website.



      MARK JOHNSON appointed new member of London Probation Trust Board

      Mark Johnson has been appointed a member of the London Probation Trust board. The decision was approved by Secretary of State, Kenneth Clarke.

      London Probation Trust is the largest Trust and probation services provider in the UK. The Trust supervises over 40,000 service users covering the 32 boroughs in the capital, which accounts for approximately 20 per cent of all supervised offenders in the UK.

      "I am delighted to have been appointed and look forward to seeing what I can do for the community"
      Mark Johnson, Founder and CEO of User Voice


      AUGUST DISTURBANCES: YJB commission User Voice to run consultation with Young People

      Much has already been said about the people involved and the underlying causes of the disturbances across the UK in August this year. This is not surprising: the events were frightening and resulted in five deaths, at least 16 injuries, the loss of people’s homes and businesses and damage totalling millions.

      Police and court statistics provide some information about age breakdown and geographical spread. However many wider assumptions have been made – about previous criminality, the role of gang culture, race relations, policing, poverty and inequality – without detailed knowledge or talking to those involved.

      It is in this context that the Youth Justice Board has asked User Voice to undertake a consultation with some of the young people who were involved in the August disturbances and who have since been sentenced to a community sentence or to custody for their role.

      In addition the Youth Justice Board has asked User Voice to undertake consultation with young people who have a similar profile who did not get involved in areas which face similar pressures to those where disturbances occurred.

      The Youth Justice Board’s purpose in doing this project is to:

      • Bring the voice and experiences of these young people into the public debate;
      • Provide evidence about the different characteristics and motivations of those young people who got involved;
      • Explore whether there are identifiable reasons why trouble did not escalate elsewhere where similar issues and characteristics were present; and
      • Inform the Youth Justice Board’s work going forward and the broader policy debate.

      Taken as a whole, the project aims to provide information about:

      • The young people’s thoughts on the disturbances in general;
      • Details of the young people's involvement, including why they got involved, and who with;
      • Contextual information (views and experience of family, education, training, employment, etc).

      User Voice will work in partnership with Durham University, which will provide methodological advice and guidance. This area of the partnership working from the university side will be led by Professor Graham Towl, Deputy Warden at Durham University.

        What's Your Story RE-LAUNCHED for 2011


          It's BIGGER than last year!

          What’s Your Story? 2011 is a new and inspirational young offender engagement project designed by User Voice, at the invitation of the Youth Justice Board.

          Between now and the Annual Youth Justice Convention in November, User Voice will be working across England & Wales with 600 young people who have experience of the youth justice system.

          50 of these young people, selected by their peers, will attend the Convention to discuss their issues and experiences with 50 leading representatives of the system.

          Nothing like this has ever been done before on this scale!

          See our dedicated MICROSITE for further information.

          Alternatively email info@uservoice.org

            or call 020 3137 7471.


              London Probation Trust Service User Council Pilot

              Our latest project is something never tried before!

              It is an amazing and unique opportunity for users of probation services to have their voices heard.

              London Probation Trust (LPT) has commissioned User Voice to develop service user councils in four London boroughs:
              1. Greenwich
              2. Haringey
              3. Kingston & Richmond
              4. Tower Hamlets

              So if you are on Probation in one of these boroughs, click here for further information!

              YOU are needed to help improve services!