In July 2012 we were commissioned by the Office of the Children's Commissioner (OCC) to report on young people's experiences of complaints procedures in the Youth Justice System.
Further information about this project can be found here.
Click here to download the full report: Why are they going to listen to me?
On 7th November 2012 some of the User Voice Reps involved in the initial report attended the OCC offices to take part in a roundtable discussion to explore these issues further.
This was a great opportunity to discuss the barriers that young people face when attempting to submit complaints, and also to attempt to find solutions and recommendations to improve the system for everyone.
Following on from this, User Voice Youth Rep, Candice (age 19) has appeared in the January 2013 edition of Children & Young People Now magazine talking about whether the Children's Commissioner should be given stronger powers.
Click here to see Candice's opinion!